Know Before You Visit

The New York Transit Museum is excited to welcome visitors back to our Court Street station home. Advance tickets and masks are encouraged. For the health and safety of our visitors and staff, we have updated our schedule and policies. Here’s what you need to know before you visit.

****Please note that the Museum does not accommodate groups of 8 or more unless you have booked a staff-led group program with us. If you are interested in booking a group visit with us, please go to our On-site School Programs webpage or our Adult Group Programs webpage.


Thursdays through Sundays, 10am to 4pm 


  • All visitors, including members, are strongly encouraged to reserve tickets online in advance.
  • Tickets become available for purchase three weeks in advance of a given date, on a rolling basis.
  • A limited number of tickets will be available for purchase at the Museum each day, on a first-come, first-served basis.
  • Please do not arrive more than 5 minutes before your reservation time. You will have a 30 minute window, starting at the time of your reservation, during which you may enter the Museum.  
  • Each entrance time has limited capacity to allow for more space to explore the Museum safely and comfortably.   
  • You will not be able to re-enter the Museum after you have exited.  
  • Tickets must be shown upon arrival and can either be printed in advance or shown on a mobile device. 
  • Tickets are non-refundable. If you are unable to visit due to illness, you may transfer tickets to a future date as space allows. Please contact us at least 24 hours before your original ticket time if you need to reschedule your visit.   


  • The Museum does not have a bag or coat check.  Please do not bring large bags to the Museum to allow more space for visitors in exhibits. There is an unattended stroller parking area at the back of the Museum.   



  • Eating is not allowed anywhere in the Museum at this time.  Therefore, visitors may not bring in food and there are no lunch tables available for visitor use.  


The Museum is located in a decommissioned subway station. 

  • When you arrive, look for a subway station entrance on the Northwest corner of Boerum Place and Schermerhorn Street—that’s us!  The stairway will lead you down to the Museum. 
  • There is no cell phone service in the Museum. If you plan to visit with others, we recommend coordinating in advance and entering together.    
  • We are an historic site and do not have an elevator. Heavy strollers are best left at home (or be prepared to carry them down multiple flights of stairs), as our accessible entrance is not equipped to safely carry strollers or accept any deliveries.
  • While a few of our exhibits on the mezzanine have air conditioning and heat, a majority of the Museum (including the entire platform level with our historic trains), does not have climate control.
  • If you or someone in your group will need to use the accessible entrance, you may let us know in advance of your visit at [email protected] to help us ensure timely assistance.
  • For more information about accessibility at the Museum, please visit our accessibility page.

An inherent risk of exposure to COVID-19 exists in any public space where people are present.  We cannot guarantee that you will not be exposed to COVID-19 during your visit.  Those visiting the New York Transit Museum do so at their own risk of exposure.   


Affiliates and reciprocal members, including Cool Culture Family Pass holders, museum employees, as well as members of institutions worldwide that participate in the ASTC and Time Travelers programs, please book affiliate tickets and be sure to bring proof of affiliation with you when you visit.