SCHOOL AND YOUTH TOURS

Reservations are required for all group visits. The Museum does not allow self-guided or unscheduled groups at any time. The Museum does not have lunch facilities. We encourage groups to eat, weather permitting, at some nearby outdoor eating options including Columbus Park, Korean War Veterans Plaza, or Cadman Plaza Park. The Museum does not have a coat or bag check and cannot store backpacks and coats during your program. We recommend leaving backpacks and other personal items on your bus or at school.

Due to the Museum’s popularity and historic subway station home, we are unable to accommodate unscheduled or self-guided group visits. 

To help keep this unique space safe, accessible, and enjoyable for all visitors, please note the following guidelines when planning your visit: 

• School, youth and camp groups of any size must book a guided tour in advance and will not be admitted without a tour reservation. Please visit our School & Youth Tours page for details.  
• Adult groups of 8 or more individuals are considered a group and must pre-arrange a tour. Please visit our Adult Tours page to make a reservation.  
• Day Habilitation groups of 5 to 12 people total (1:5 chaperone to participant ratio required) must arrange visits in advance by emailing [email protected]. Any Day Habilitation groups that arrive without prior communication and confirmation will not be able to enter the Museum. For more information, including how to request Fee Waivers, visit our Access Programs page.
• Individual tickets, whether purchased online or on site, may not be used for self-guided group visits. You cannot complete multiple transactions of online tickets and arrive at the same time.
• Large groups are prohibited from gathering in one area or exploring the Museum in tandem without a scheduled tour. 

Our goal is for every visitor to have a safe and enjoyable experience while also preserving our beloved subway station and collections. Our staff are here to help make your visit run smoothly, and we appreciate your cooperation with these guidelines.  

If guidelines or staff instructions are not followed, visitors may be asked to leave and tickets will not be refunded. 

Please arrive no more than 5 minutes before your scheduled tour; the Museum cannot accommodate entry any earlier. Upon arrival, your educator will meet you at the top of the stairs outside the Museum. Do not enter until you are with your educator. Late-arriving groups will receive an abbreviated program. We cannot extend tours due to late arrival for any reason.  If you anticipate a late arrival, please email [email protected].

Tours are non-refundable within three weeks of the scheduled visit, though changes to times and dates may be accommodated on a case-by-case basis and as space allows.

Upon booking, you will be asked to share any specific needs for your group so we can best assist you. The Transit Museum is wheelchair accessible via a lift which has a total weight limit of 450 pounds. The lift moves slowly and allows one person at a time, so please plan to arrive 15 minutes before your program’s start time. If you need to use the lift, please inform us in advance. For more information about accessibility options, including ASL Interpreters and listening devices, please visit the Museum’s accessibility page on our website.

Traveling by Subway
Taking the train is the best way to begin your visit to the Transit Museum. We are conveniently located a short walk from:
Borough Hall station: 2, 3, 4, and 5 lines (0.2 miles)
Jay Street–MetroTech station: A, C, F, and R (0.2 miles)
Hoyt-Schermerhorn station: A, C, and G (0.2 miles)
Certificates for Free Transportation are provided by NYC Transit to travel to and from school trips. For more information and application link: Transportation Program – DYCD (nyc.gov)

Traveling by School Bus
Buses may drop off students on either Boerum Place or Schermerhorn Street. Parking is limited and unpredictable in Downtown Brooklyn.