MTA Open Data for System Improvements

Event Date Thursday, December 17, 2026
Time: 6pm-7:30pm ET
New York Transit Museum, Brooklyn
$15 General Public / $10 Members

Tickets

Close up of map detailing weekend system changes.

Image: Weekend Subway Diagram/MTA

What happens at a station when it is closed for service? Keeping a 24/7 transit system running safely and reliably requires complex maintenance and upgrades that inevitably impact riders. To increase efficiency and reduce this impact, the Metropolitan Transportation Authority (MTA) uses data to bundle work orders and plan customer communications, much of which is publicly available through MTA’s Open Data Program.

Join Senior Director Enterprise Asset Management Value Realization, Kayla Sadallah, Assistant Vice President, Stations Quality Assurance and Ops Support, Samuel Wong, and Director of Data Science, MTA Data and Analytics, Ryan Mulvey, as they break down the process behind planning, executing, and communicating work orders, and explore how data increasingly helps teams streamline these efforts.

Additional Information and Policies

Member Discounts

To receive the member ticket price, click the register button and sign in on the ticketing page to verify membership. The discount will appear at checkout.

All Ticket Sales are Final

If you cannot attend the program on the date you reserved or do not submit security materials in time, the total price of unused tickets will be treated as a donation to the Transit Museum and is tax deductible to the fullest extent allowed by law. Tickets are non-refundable and cannot be transferred to another date.

Age Requirements 

Children ages 2 and over must have their own ticket.

Children ages 15 and under must be accompanied by an adult at all times.  

Program Experience

The Museum is located in a decommissioned subway station.

When you arrive, look for a subway station entrance on the Northwest corner of Boerum Place and Schermerhorn Street—that’s us! The stairway will lead you down to the Museum.
There is Wi-Fi, but no cell phone service in the Museum. If you plan to visit with others, we recommend coordinating in advance and entering together.
The Museum does not have a bag or coat check. Please do not bring large bags to the Museum to allow more space for visitors in exhibits.
While the main program space and a few of our exhibits on the mezzanine have air conditioning and heat, a majority of the Museum (including the entire platform level with our historic trains), does not have climate control.
Eating is not allowed anywhere in the Museum.

Accessibility

Pets, or comfort, therapy, or emotional support animals are not permitted at Museum programs. Only service animals as defined by the ADA are permitted.

The Museum is located down a set of stairs. It’s wheelchair-accessible entrance is located at the corner of Schermerhorn and Court Streets. For the best service, we recommend emailing before your visit.

For information on American Sign Language interpreter requests, Assistive Listening Devices, or other accessibility matters please visit nytransitmuseum.org/accessibility or email [email protected]. If you secure tickets, please request any accommodations via email at least two weeks in advance.

More Policies

Please click here to learn more about this program and its policies.

Questions? Email [email protected].